Client story

Priva Digital Services successfully connects 10 Flemish care centres to the cloud

Together with installation partner Vandewalle, Woonzorggroep GVO recently made the switch to Priva Digital Services, Priva's suite of cloud-based building automation solutions.
Buildings
Healthcare
Priva Digital Services
Residential care group GVO
2023

Francis Fraeyman, Director of Construction and Techniques at GVO, described the project as "A big win!" We spoke to him about the organisation, challenges and benefits of building management in the cloud. Here is what he had to contribute to our interview:

What does the work consist of? 

"Residential care group, GVO, unites 10 autonomous elderly facilities spread throughout West Flanders. We have branches in Bulskamp, Kortrijk, Meulebeke, Moorsele, Ostend, Wakken, Tielt, Wingene, Zwevezeleand and Zedelgem. GVO also includes Mensa, the institutional kitchen that provides the facilities with hot meals. Both in their own environment, and in our residential care centres, elderly people with care needs can count on our knowledge and expertise. GVO supports and guides the facilities in developing their own operations and services. With a strongly developed vision on care innovation, care ethics and dementia, we strive to provide an appropriate answer to every question. We currently employ 1,300 staff and 500 volunteers."

Autonomy in connectedness

"The central value in the partnership that is Woonzorggroep GVO is ‘autonomy in connectedness’. This means that we are connected as organisations, even though the 10 care homes make their own decisions. This allows them to take into account the local context and ‘culture’ of their surroundings. GVO provides central control and support in the areas of finance, care, strategy, HR, buildings, technology, IT and communication. Therefore, we are always connected.

Priva systems: standard in new buildings

"To make this connectedness even stronger, we have been renewing and expanding our heritage for about ten years. We were looking for a solution to easily monitor the management of the technical installations in terms of maintenance and parameters. We found this solution in Priva's management systems. In most projects, with new construction, a Priva control system was immediately built in on a local server, accessible via a VPN."

Challenge: all data local

"Running Priva technology on local servers was a challenge for us despite all the great functionalities. It was a challenge to easily monitor and adjust the data disclosure, follow-up of alarms and adjustments to the control from a distance."

The Solution: Priva Digital Services

"After a thorough analysis, we made the decision to put all Priva systems in the cloud on Priva Digital Services, connecting the houses via a cloud connector. Together with Priva Belgium and partner Vandewalle, we first set up a pilot project in one of the houses. After a positive evaluation of the pilot project, and adjusting some minor issues, the same configuration was rolled out across the rest of the residential care homes."

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What are the advantages of Priva's cloud services?

"The big advantage is that management can now be monitored manually from a central platform; rights can easily be changed or users added from user management, and a stable connection can be established from a distance. Therefore, we consider this a big win: to adjust certain things with or without the appointed maintenance companies."

Where do you still want to optimise further and how can Priva help with this?

"Potential energy and cost savings through data analysis are a top priority within GVO. The migration to the Priva cloud and possible future Priva technologies can make an important contribution to realising those savings." 

Contact

Want to know more? Lets have a chat!

Bill Whittaker

Business Development Manager

Bill Whittaker